Creator of Lightbulb Moments

Does your company's software make your employee's life better... or worse? Hi, I'm Jillian and I create lightbulb moments for people and organizations. 

Instructional design | Training Facilitation | Software Efficiency Audits | Awesome Internal/ External Communications

New technology, or even upgrades, can make your employees uncomfortable and even nervous about their job security. Most of the time the technology changes in an ever evolving digital ecosystem is not to eliminate positions, but to make existing employees more efficient. Software, when is used correctly, will make an employee’s life better, not worse.

I put together communication, curriculum, and training that creates light-bulb moments for your employees and puts them at ease. As a result, employees become motivated, confident, and they become efficient with their newly developed skills. In turn, you get the biggest ROI on your technology investment because your employees are using it and using it correctly.

Knapps Star Inc. does not represent any company, so you will be given unbiased advice so you can go on and do amazing things.

We also offer services such as creating new forms, digitizing your existing forms, efficiency audits, and other software services on request.